Simple, transparent pricing
Start free. Scale as you grow. No hidden fees.
Starter
$10/ seat / month
For small teams getting started with structured customer support.
- Up to 3 seats
- 2 shared inboxes
- Email + web chat channels
- Ticket management & SLA timers
- Basic reports
- Community support
Most popular
Growth
$25/ seat / month
For growing teams that need omnichannel and AI-powered triage.
- Unlimited seats
- Unlimited inboxes
- Omnichannel (email, web chat, webhooks)
- AI virtual agent with semantic cache
- AI-to-human handoff (4.3 escalation rules)
- Real-time presence & collision prevention
- Advanced SLA policies & auto-escalation
- Knowledge base with RAG
- Macro & tag automation
- API access + API keys
- Email support + 99.9% SLA
Enterprise
Custom
BYOC deployment, white-label, and custom contracts.
- Everything in Growth
- BYOC (deploy on your Cloudflare account)
- White-label domain (custom hostname)
- MCP-based external integrations (Notion, Slack, CRM)
- Dedicated Durable Object namespaces
- Custom SLA contracts
- SSO / SAML
- Audit log & compliance exports
- Priority support (Slack / phone)
- 99.99% uptime SLA
Frequently asked questions
A seat is an agent (support team member) who can log in and handle tickets. Managers and administrators also consume a seat. Read-only observer roles do not.