Scattered channels
Email, chat, and webhooks live in separate tabs—your team context-switches all day.
Customer support on the edge
Unify email, web chat, and webhooks in one inbox—AI triage with safe human handoff, real-time collaboration, and SLA timers on Cloudflare's global edge.
14-day Growth trial — no credit card required
<50ms
Edge response (p95)
99.9%
Uptime SLA
0.95
AI cache threshold
Scattered channels slow every response.
Customer messages arrive everywhere—no shared inbox, no SLA visibility, no safe AI.
No real-time collaboration
Two agents reply to the same ticket, confusing customers and wasting effort.
AI that guesses
Chatbots hallucinate when they don't know, eroding trust faster than no bot at all.
One platform for how support flows.
From inbox to handoff — a complete support stack on Cloudflare's global edge.
ED
Trusted by support & platform teams
Build support on structured, edge-native infrastructure
“The best fit for teams that need real-time support on Cloudflare—not another Zendesk clone on legacy infra.”
— Head of Customer Success, SaaS Platform at Northline Software
Terminal
curl https://api.example.com/v1/tickets \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{"channel":"email","subject":"Billing question","body":"..."}'Response
{
"data": {
"id": "TKT-0042",
"status": "open",
"channel": "email",
"sla": { "breaches_in": "3h 58m" },
"assignee": null
},
"meta": { "latencyMs": 38 }
}Create a ticket in seconds
One API key. Structured JSON. OpenAPI 3.1. Start with a single curl command.
$10
per seat to start
Plans that scale with your team
Start with Starter at $10/seat. Upgrade when you need AI triage, omnichannel, and SLA automation.
View pricingReady to get started?
Talk to our team, see a live demo, or start your free trial today.
FAQ
Sign up, connect your inbox (email or web chat), and invite your team — you can be taking tickets in under 10 minutes.